WHOLESALE LIMITED WARRANTY

10-YEAR LIMITED WARRANTY
GIG Windows guarantees its customers that our products will be free from manufacturing defects, material defects, and/or workmanship issues for a period of 120 months from the delivery date. Specific warranties for each component, parts and accessories can be found on the Table below. GIG Windows guarantees that the appearance and functionality of its products will remain unchanged during the warranty period, provided they are used correctly and not subjected to abuse, mistreatment, accidents, unauthorized modifications, or lack of maintenance. We recommend regular maintenance based on environmental or usage conditions, using gentle products that do not alter or deteriorate the appearance and performance of our products’ materials and mechanisms. GIG Windows will not cover costs for transportation, removal, or installation of replacement or repaired products. Any damage resulting from poor installation or design errors during the project planning phase is solely the responsibility of the installing company or contractor. GIG Windows is not liable for damage to other objects or installations caused by malfunction or installation failure of our products. Claims regarding product damage such as dents, scratches, fractures, or chipping of any glass must be reported upon receipt of the product at our factory or delivery site, if transportation was under our responsibility.

LAMINATED GLASS WARRANTY: For laminated glass product(s), this warranty covers such parts for a period of ten (10) years from the date of delivery.
INSULATED LAMINATED GLASS WARRANTY: For insulated laminated or laminated insulated glass products, this warranty covers such parts for a period of ten (10) years from the date of delivery. Argon gas or air insulated coverage is also for ten (10) years.
When Utilizing heat-strengthened glass as the substrate for lamination, some degree of distortion will be present. This distortion will be increased due to the lens effect of having the substrate out of phase or non- parallel surfaces. Reflected images and objects viewed through can be perceived as magnified. When incorporated into an insulated glass unit, the effect will be visible, but rarely questioned as it is considered normal.
KYNAR_ PAINT WARRANTY: For any product(s) coated with Kynar paint 70% (PVDF-AAMA 2605 SPECIFICATION), this warranty covers the coating for a period of ten (10) years from the date of delivery.
POWDER COATING WARRANTY: For any product(s) coated in powder paint, this warranty covers the powder paint coating for a period of ten (10) years from the date of delivery.
To the extent applicable, Customer must pay (if any) its portion of the necessary repairs or replacement costs prior to GIG Windows providing any parts or services under the limited warranty. The customer understands that its failure to pay its portion of the repair or replacement costs within 30 days of a request by GIG Windows shall relieve GIG Windows of any obligation under this limited warranty with respect to such a defect. Final determination as to: (l) whether a product or service is defective; or (ll) whether such defective product or service will be repaired or replaced rests with GIG Windows. GIG Windows’s warranty obligations hereunder shall be limited solely to the repair or replacement (in case of services) of products, that within the foregoing limitations, and shall be conditioned upon receipt by GIG Windows written notice by customer of any alleged defects or deficiency promptly after discovery within the limited warranty period. In the case of components, units, or services purchased by GIG Windows from a third-party supplier, GIG Windows’s warranty obligations shall not exceed the settlement that GIG Windows obtains from the third-party supplier. Customer shall not return any products to GIG Windows without GIG Windows’s prior written consent. Any product returned to GIG Windows with GIG Windows’s consent shall be shipped by customer F.0.B. GIG Windows’s Main Office. GIG Windows does not assume responsibility, nor shall it accept nor pay any invoice for unauthorized repairs to the products or parts thereof, regardless of the defective condition of the products. Any unauthorized repairs are in the hands of the third-party supplier. GIG Windows shall not be responsible for any damage or defect caused by the installation of any products by the customer or any other third-party supplier, and such damage or defect shall not be covered by this limited warranty. The limited warranty is only available if the customer properly maintains the products, as provided herein. Any maintenance performed on the products if so, requested by GIG Windows. GIG Windows shall not be obligated to repair or replace any products or any components thereof, if it reasonably believes that such repair or replacement is due, in whole or in part, by normal wear and tear, catastrophe, hurricane, accident, fault or negligence of customer, misuse or abuse, improper or unauthorized connection with any peripheral, external electrical fault, or alteration, modification, installation, service or repair performed other than by GIG Windows or without the express permission of GIG Windows.
The foregoing notwithstanding, some products sold by GIG Windows (hereinafter, “Third-Party Products”) are manufactured by third-party manufacturers. The manufacturers of the third-party products may or may not offer the customer a limited warranty in association therewith. GIG Windows makes no warranties or representations to customer other than: (l) GIG Windows shall not cause any manufacturer limited warranty to be voided prior to delivery and (ll) GIG Windows shall agree to transfer to customer any limited warranty offered to GIG Windows by the third-party manufacturer of the doors and/or windows (to the extent transferable). For the avoidance of doubt, the parties understand and agree that GIG Windows offers no warranty and has no repair or replacement obligations with respect to the third-party products. Its sole obligation is to transfer the manufacturer’s limited warranty in accordance with this paragraph.
FRAME: Aluminum components are warranted to be free of defects in materials and workmanship. It is common that anodized products have a variation in color and processing marks that may occur during the manufacturing process. This is not considered to be a defective nor shall it be covered under our limited wholesale warranty. This limited warranty is NULL and/or VOIDED if any aluminum components have direct contact with a cooper treated wood, such as Alkaline Cooper Quaternary (ACQ).
OWNER(S) RESPONSIBILITY: During the life of your impact windows and/or doors it is highly recommended that the owner properly cares for and maintains the products. GIG Windows products require reasonable care and periodic cleaning. In salt-air environments, increased care is recommended and highly required. The failure to follow recommended maintenances and cleanings the limited warranty shall be void/null.
LIMITED WARRANTY APPLICABILITY: The limited warranty contained herein will inure only to the benefit of the customer and may not be transferred to any other person, except for products purchased by Customers designated as “Wholesale Customers” on the first page of this agreement for the purpose of reselling to its immediate customer within 30 days of the date of delivery. Therefore, all the terms, conditions, and exclusions apply to Customer’s immediate customer as fully as they apply to customer. Under all other circumstances, should the customer at any time transfer the product to another person, GIG Windows liability under the limited warranty shall cease.
WARRANTY LIMITATIONS AND EXCLUSIONS: THE LIMITED WARRANTY SET FORTH ABOVE IS COMPLETE AND IS IN LIEU OF ALL OTHER CONDITIONS, REPRESENTATIONS, AND WARRANTIES, EXPRESS OR IMPLIED WHETHER ARISING BY STATUTE, USAGE, CUSTOM OF THE TRADE OR OTHERWISE, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NOTWITHSTANDING ANY OTHER STATEMENT, WRITTEN OR ORAL, GIG Windows MAKES NO OTHER WARRANTIES REGARDING THE QUALITY OF ITS PRODUCTS, OR THE SERVICES CONTEMPLATING HEREUNDER. WITHOUT LIMITING THE FOREGOING, GIG Windows EXPRESSLY DISCLAIMS ANY WARRANTIES OF DURABILITY, MERCHANTABILITY OR FITNESS OF THE PRODUCTS FOR A PARTICULAR REASON, AND FURTHERMORE DISCLAIMS ANY REPRESENTATION THAT THE PRODUCTS AND SERVICES WILL MEET ALL CUSTOMERS’ NEEDS, ANY LEVEL OF STORMS OR THAT THE OPERATION OF THE PRODUCTS WILL BE ERROR FREE.
This limited warranty shall be null and void if harmful solvents are used to clean the product; or if any portion of the product is painted or coated in any way at any time after the product leaves GIG Windows factory; or if any other aftermarket products, such as window films, are applied to the GIG Windows products.
Exterior/Interior sealant or caulking used by third party installation for frames is not part of GIG Windows products. Caulking is not considered a part of GIG Windows products and therefore is not covered under this warranty. The sealant or caulking is the owner’s responsibility.
What this limited warranty does not cover, exclusions
This limited warranty covers only those manufacturing and material defects as specified herein and does or apply to, cover or include defects or damages attributed to or caused by:
Improper installation, improper storage, improper application or use, failure to adhere to GIG Windows’s recommended cleaning and other product care and maintenance instructions, improper maintenance instructions, improper maintenance or cleaning, normal weathering, corrosive or otherwise abnormal environments, condensation (expect as described in the section below entitled “insulating glass unit), accident, fire, flood, acts of God, multiple hurricanes, water intrusion, including but not limited to water intrusion caused by wind-driven rain due to high wind events, vandalism, riot, or civil disorder, building settlement, excessive building movement or structural failures of walls or foundations, localized heat which causes excessive temperature differentials over glass surfaces edges, aluminum components having direct contact with a cooper treated wood, such as Alkaline Cooper Quaternary (ACQ), naturally occurring changes such as tarnish, corrosion, oxidation, or discoloration of hardware finishes or components parts, occurrence beyond GIG Windows’s control.
REPLACEMENT PRODUCTS: If a replacement is required GIG Windows cannot guarantee and shall not be held responsible or liable for any such color differences associated with the replacement of such product(s). GIG Windows may not be able to match the original color of the remaining windows and doors at your residence or business. As color may fade due to age, weather conditions, dye lot differences and/or other factors. GIG Windows will not be required to color match the original existing product(s) that is being replaced.
GIG Windows reserves the right to discontinue or change the design and specifications of any product(s) it has manufactured, should the component of the product that was originally installed not be available. GIG Windows shall have the right to substitute such part determined by GIG Windows to be of equal quality and performance.
LIMITATION OF LIABILITY: GIG Windows SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, ARISING FROM, CONNECTED WITH OR RELATED TO THIS AGREEMENT, THE PRODUCTS OR THE SERVICES INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, SAVING OR REVENUE OF ANY KIND, LOSS OF CUSTOMERS, ATTORNEY FEES, DAMAGE TO BUSINESS OR BUSINESS RELATIONS, COST OF CAPITAL, COST OF SUBSTITUTED FACILITIES OR SERVICES, DOWN-TIME COST OR DAMAGES FOR ECONOMIC LOSSES, REGARDLESS OF WHETHER GIG Windows HAS BEEN ADVISED OF THE POSSIBILITIES OF SUCH DAMAGES. ANY ACTION ARISING OUT OF/OR ANY WAY CONNECTED WITH THE PRODUCTS OR SERVICES FURNISHED BY GIG Windows MUST BE BROUGHT BY THE CUSTOMER WITHIN ONE (1) YEAR FROM THE DATE THE CAUSE OF ACTION ACCRUES OR THE APPLICABLE STATUTORY PERIOD, WHICHEVER IS SHORTER. NOW WITHSTANDING ANYTHING ELSE IN THIS AGREEMENT OR OTHERWISE, GIG Windows SHALL NOT BE LIABLE OR OBLIGATED IN ANY WAY WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING, BUT NOT LIMITED, CONTRACT, NEGLIGENCE, OR STRICT LIABILITY (1) FOR ANY AMOUNT IN EXCESS OF THE AGGREGATE AMOUNTS PAID TO GIG Windows UNDER THIS AGREEMENT: OR (11) FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO COSTS ASSOCIATED WITH REMOVAL OF A DEFECTIVE PRODUCT, INSTALLATION OF REPLACEMENT PRODUCT OR STOPPAGE OF WORK AS CONTEMPLATED HEREIN: OR (III) FOR ANY MATTER BEYOND GIG Windows’s REASONABLE CONTROL WITHOUT LIMITING THE FOREGOING, GIG Windows SHALL NOT BE LIABLE FOR (1) ANY DAMAGES TO THE SITE OR THE FAILURE TO PROPERLY INSTALL PRODUCTS.
SCHEDULE YOUR FREE QUOTE 305.558.8103
GIG Windows & Doors will meet and exceed your quality and style expectations
SCHEDULE YOUR FREE QUOTE 305.558.8103
GIG Windows & Doors will meet and exceed your quality and style expectations